Consumer Rights - JSS2 Business studies Past Questions and Answers - page 1

1

What do consumer rights aim to ensure in the marketplace?

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A

Maximum profits for businesses

B

Fair and ethical treatment of consumers

C

Government intervention in business operations

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2

Which of the following is NOT considered a consumer right?

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A

Right to safety

B

Right to misinformation

C

Right to redress

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3

Where did consumerism originate?

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A

20th century Western industrialized societies

B

19th century Europe

C

Ancient civilizations

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4

What is the primary emphasis of consumerism?

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A

Minimalistic living

B

Acquisition and consumption of goods and services

C

Social isolation

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5

Which factor contributed to the rise of consumerism

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A

Decrease in mass production

B

Technological stagnation

C

Industrialization

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6

What does consumer awareness refer to? What does consumer awareness refer to?

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A

Understanding of consumer rights and responsibilities

B

Level of understanding about business profits

C

Knowledge about government policies

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7

What are the universal rights of consumers?

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A

Right to deceive

B

Right to manipulate

C

Right to safety, information, choice, redress, and representation

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8

What does the right to redress entail?

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A

Right to seek compensation for unsatisfactory products or services

B

Right to coerce businesses into providing

C

Right to monopolize the market 

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9

What contributed to the spread of consumerism globally

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A

Technological stagnation

B

Decrease in global trade

C

) Technological innovations and communication advancements

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10

What is the primary purpose of consumer rights organizations?

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A

To maximize profits for businesses

B

To advocate for consumer interests and

C

To manipulate consumer choices

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